Frequently Asked Questions

Who is Dog Psychology and Training Center?

We are not a franchise or a box store. We are a small family owned business established in 2008. Husband and wife own and operate the Dog Psychology and Training Center along with our trainer, Steph. Our entire family (dogs, cats, children, guests, etc.) becomes a part of the training experience during your dog’s board and train stay in our home.

Your dog becomes part of our family.

Our family moved from our hometown of Fort Wayne Indiana to the Greenville South Carolina area late 2015 at which time we continued our mission to strengthen the human canine bond.

What is your “Guarantee”?

We proudly stand by our work. Our training style is specifically tailored to you and your dog. Our training is geared to you and your lifestyle and your mindset so it makes sense. Moving, pregnancy, new child, new animal in the house. These are examples of life changing events that cause your dog to be a little “testy” and try to get away with not listening. Through emails, calls, texts, and in person follow ups, we support our families and are always there for you when life comes your way.

Can You Train “MY” Dog?… We did not get desired results with our previous trainer.

Many of our families have already completed training with a different trainer when they contact us. We CAN and we WILL get you the results you are looking for. We will be your last dog trainer.

Krystal explained one of our favorite success stories with a family who came to us after seeing multiple other trainers with no success.

What is your training philosophy and what methods do you use? Training Methods + Philosophy = Dog Psychology

We love learning the psychology behind how people and dogs all think and learn differently. Each dog is an individual and there is not one method that will work for all dogs. Not all dogs think and learn the same. This is where we specialize.

We are not positive ONLY trainers. We are not correction ONLY trainers.

We fall right in the middle practicing both praise and corrections, just like we raise our children.

With the absence of corrections, you cannot have a healthy successful relationship with you dog.

With the absence of praise, you cannot have a healthy successful relationship with your dog.

Formula for success = effective correction, then proper alternative, then praise.

Why are your commands different?

In the video Krystal explains what the basic commands are, how your dog understands them, and how they can impact your life. In addition, not all trainers teach commands with the exact same meaning.


Bare bones explanation of formal:
“Sit” = Dog sits where they are at the time the command is given and stays sitting until released.

“Down” = Dog lays down on their belly right where they are and stays laying until released.

“Heel” = Dog assumes the heel position (just to the handlers left, head aligned with handlers left leg focusing only on the handler.) No sniffing or ‘looking around’ while in heel.

This is a very formal command and is only recommend for use in short intervals (a few seconds to a few minutes at a time).

“Walk” = This commands is only given when a leash is on and simply means their should be no pressure on the leash, meaning the dog should never pull or put tension on the leash.

Your dog can be in front, behind, or to either side of you as long as they are not pulling on the leash.

“Come” = Dog stops whatever they are doing and comes to you and sits at your feet facing you within an arms reach. Once in sitting position, the “sit” is held until released.

“Place” = Dog places themselves on a fixed object and stays there until released. This is the equivalent to an invisible cage. Can be used on nearly any object (given size/agility of your dog) like rugs, park benches, or passenger or back seat of a vehicle.

“Enough” = What this means to your dog is “what your doing isn’t bad, that’s just enough of it for right now.” Ex: licking, barking, rough play, etc.


We also teach some informal commands and what we call “livability commands”.

What are “Livability” Commands?

Goodbye baby gates!


By understanding thresholds of doorways and rooms, your dog can learn to go into, out of, or stay in specific rooms on command.


Example commands: living room, kitchen, bathroom, upstairs, downstairs, inside, garage, out, back (back up or give us space), stay (in a room or area), etc, etc.


This is awesome when you are cooking dinner and want your dog to stay in the living room or if you have company over, and your dog is being too hyper/crazy, you can tell him out (so he gets out of the living room) until he is calmer as well as about a thousand other practical applications.

Board & Train vs. Private Lessons – What Should I Choose?

It’s really up to you.  If you like to do things yourself and have the time to spend on, at least, 20 minutes of homework a day, then Private Lessons might be your thing.  If life gets busy and you don’t know where the time goes then our Board and Train program are ideal for you.


Think of it this way.


Private Lessons: If you wanted to hire a personal trainer to get into better shape and be healthier, then you meet with the trainer once a week and she tells you all the food you SHOULD eat, all the food you SHOULDN’T eat, and what exercises you need to do every day.

Board and Trains: What if the trainer could trade bodies with you?  Eat all the healthy food, NOT eat the junk food and break those cravings (oh no, my chocolate!), consistently do all the exercising, and at the end of the training you trade bodies back.  Now all you have to do is maintain your new healthy body.  🙂

How Much Time Will Be Spent Training My Dog Each Day During a Board & Train?

We do short mini training sessions throughout the day while allowing some “soak time” in between so that your dog can properly process what they just learned. By allowing the brain to process the information it has just received the results from a mini training session can be surprising.

While not in an active training session your dog is being enhanced all throughout the day. With exposure to everyday life they will experience running toddlers, kid toys on the floor, food spillage, other dogs and cats, vehicles etc., etc., life, life, etc. Through all of this they will be accountable for their every action and under constant supervision so we can teach them to make the right choices for themselves.

Regardless if we like it or not, our dogs are learning 24 hours a day.

Can I visit my dog during a Board and Train?  Will my dog forget or miss me?

A truly valid concern but the answer is no.


Think of this like a summer camp for your dog.

Day 1 = Yes they may miss you.

Day 2 = This isn’t so bad. I kind of like it here.

Day 3 = Party Time!

Day of “Go Home” = I missed you guys so much! Look what I learned! Let’s go home so I can impress you and all the neighbors!


This entire experience is huge for your dog. This helps in many ways to build your dog’s confidence, eliminate separation anxiety and teach your dog to remain calm in situations previously thought impossible. Being outside of their normal everyday habits allows your dog to learn with no preconceived notions about where they are or who they are with. This is one reason we can get results so quickly with our board and trains. Once your dog has a solid foundation, the same things learned while training can be implemented at home as soon as you arrive, without you having to do all the “heavy lifting”. 😉

Will My Dog Be “Different” After Training?

Well mannered? Yes. Will he have a different personality? No, he will be his same goofy, fun, loving self, but well mannered, respectful, and will LISTEN.

How much would you love having the same crazy playful pup that’s begging you to play right now … but with an “off switch”??


The other thing is we maintain your lifestyle while your dog is here. If your active with your dog, we keep your dog active. If you are more sedentary because, well, life happens, we maintain a more laid back environment for your dog. We don’t ask you to walk an extended amount with your dog to tire them out.

Mental exercise is far more exhausting than physical exercise. Physical energy does quite the opposite. Walking or running regularly, extends your endurance and oxygenates your blood, which makes you more active and alert. We’re not saying walking your dog is bad, just that you don’t have to walk 5 miles or for two hours to tire them out. 😉 There is a better way.

Mental exercise, drains the energy from you. Think back to your school days when you had to study for a test. I couldn’t ever get more than twenty minutes into studying without my head falling because I was falling asleep.

You can tire your dog out with just a 20 minute or less training session.

What kind of training tools do you use?


One thing that is really big for us is Continuing Education.  We all go to different trainings, seminars, and workshops each year (sometimes more).  We want to know the latest and greatest to better help all dogs we get the privilege of working with.  Because of that, when it comes to tools, we kinda use a little bit of everything: treats, food, and all kinds of training collars.  We find what works best for the dogs as well as the owners and tailor our training to fit both needs.

Do you offer Group Classes? What are Group Socials?

I used to offer group classes and I found that I lost people amongst the crowd.  We love to work one on one so we can give you our undivided attention.  Plus, I found that when I had a training center and taught group classes that dogs were angels in class, but would grab their “horns” and “pitch forks” on their way out.  Dogs are location oriented and quickly realized that at the sterile training center they must behave, but at home the rules never changed.  That’s why we bring dogs into our homes to train.


They get trained in a home so we KNOW they will listen in YOUR home.


Our Group Socials are our twist on group class.  Once we’ve worked one on one with you, and you’re comfortable with working your dog, then we move to the next level of training: making sure your dog listens, not only in your home, but EVERYWHERE you go: downtown, parks, pet store, pet friendly stores (Tractor Supply, Home Depot, etc.), etc.

CLICK HERE to see blog on Group Socials.